Fully Remote – Four Week Contract
$22 – $25/Hour
Customer Banking Associate – Immediate Need
This financial firm is looking for a Customer Banking Associate to support their newly launched digital banking branch. In this role, responsibilities will include handling complex customer inquiries, account information and providing quality customer service. If you describe yourself as detail oriented and are someone who enjoys developing positive relationships with customers and clients, apply today!
About the Job:
- Provide customers with product and service information to resolve any problems or issues.
- Establish strong working relationships with all customers through quick responses and professionalism.
- Respond to client inquiries, perform data entry, and be open to working flexible hours, including one Saturday a month.
- Follow all bank policies and procedures while completing all duties.
About the Culture:
- Leadership that invests in its employees.
- Busy, fun work environment with a remote work schedule.
- A fast-growing environment with lots of opportunity to learn from best in class!
About You:
- Experienced. You have a bachelor’s degree and two years of professional experience, banking a plus!
- Tech-savvy. You possess strong tech skills and learn new systems quickly and have previous banking system knowledge.
- Motivated. You are dedicated to the success of your team and company. You take pride in your work product and are willing to go above and beyond to provide the highest level of support.
- Service-oriented. Developing positive relationships and good rapport with customers and peers is one of your great strengths.
- Organized. You are an efficient manager of your time and can prioritize multiple tasks at once.
- Professional. You have effective communication skills and work well with others.
Diversity, Inclusion, and Equal Employment Opportunity Statement
Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
To apply, please send resume to apply@hawthornelane.com.